Warranty Information
Warranty Coverage Overview
The standard warranty period for Sinclair split air conditioning systems, SDV systems, chillers, and fan coil units is 3 years from the date of commissioning by a qualified professional installer.
When installation is completed by an authorised Sinclair Global Group (SGG) partner, selected systems may qualify for an extended 5-year warranty period. Professional installation is a required condition of warranty coverage. The installation confirmation section can be found on the product warranty card included with the indoor unit.
If your product experiences an issue during the warranty period, please contact the company responsible for the professional installation of your system.
Warranty Periods by Product Category
| Product Category | Warranty Period |
|---|---|
Residential Split Air Conditioning Systems
|
6 Years Standard Warranty |
Residential Split Air Conditioning Systems in Commercial Premises
|
3 Years Standard Warranty |
How to Request Warranty Support
Follow these simple steps to submit a warranty request and receive assistance for your product or installation.
Register Your Product
Congratulations on the purchase of your Sinclair Air Conditioner. Please complete your Warranty Registration using the online form below.
Make a Warranty Claim
Need support for an issue with your Sinclair Air Conditioner? Submit a warranty claim and our support team will review your request. A qualified technician may inspect the system if required.